I am a multidisciplinary designer focused on research, strategy and user experience. I've worked with brands big and small to learn more about their customers through ethnographic research, help strategize their ideal experience, and then make sure the experience resonates with people.
My favorite projects over the last 10 years solve real problems—simply—while always asking why. Some of my favorite projects were with Alphabet's Sidewalk Labs, Samsung, Southwest Airlines, Boston Scientific, Amerisource Bergin, Reebok, Subaru, Prudential, Focus Brands, American Greetings and Cox Automotive
Work Experience
EPAM CONTINUUM
MAY 2016 – PRESENT
EPAM Continuum is an innovation and design consultancy based in the Seaport, Boston.
Southwest Airlines
Designed and launched a functioning prototype inclusive of mobile app, and digital signage in an airport to test the feasibility of the in real world scenerios. I also conducted interviews with passengers as they navigated from security to their gate to understand usability and desirability of the wayfinding system.
McCallisters Deli
Co-lead design and prototyping of entire online order experience. Lead research workshop with C-suite of a popular sandwich brand to help define their digital roadmap and strategy. Provided stratigic direction for their loyalty program based on customer research.
Cox Automotive
Lead six workstreams embedded in a large automotive tech company designing the retailer experience—which manages all internal tools and everything required to run an online dealership.
Samsung
Lead design and prototyping of their newest tech, while defining a future vision for Samsung to integrate A/V and IoT within their smart home ecosystem.
GENERAL ASSEMBLY
JANUARY – APRIL 2016
A 10-week intensive project based curriculum focused on creating capable and confident designers who eat, sleep, and breath UX. Throughout the program, I collaborated in three design teams and produced five distinct projects, one with real-world clients.
- Conducted user research to create personas, scenarios and user journeys.
- Developed the information architecture of websites and mobile applications
- Built wireframes in Adobe CS or Sketch
- Communicated design ideas and decisions to stakeholders
- Created clickable prototypes in software such as inVision
KLOPFER MARTIN
DESIGN GROUP
JANUARY 2013 – FEBRUARY 2016
KMDG is a landscape & architecture firm with expertise in urban sites, and the seam between architecture and landscape.
- Assisted principals and project managers with all levels of projects; design, 3D modeling, rendering, and construction documents.
- Implemented and designed new website.
- Developed regular content including, graphics, blog posts and photography.
RADLAB
AUGUST 2011 – APRIL 2013
Radlab is a multidisciplinary design and fabrication consulting firm. The scope of their work includes architecture, design computing, digital fabrication, and product development.
- Led the design of the company website and marketing materials.
- iPad App Wireframes for space planning application
- Designed and fabricated furniture using three- and five-axis CNCs.